A clear, structured process designed to set your project up for success
👉 Book a Free 30-Minute Discovery CallNo pressure • No obligation • Clear next steps
At SynchroEcom, we believe great results start with a clear onboarding process. From our first conversation to project execution, every step is designed to ensure alignment, transparency, and efficiency.
We begin with a focused discovery call to understand:
This call helps ensure we're the right fit before moving forward.
30 minutesAfter the discovery call, you'll receive a detailed proposal outlining:
Once approved, you'll receive our service agreement. Work begins only after the agreement is signed and the initial payment is received.
After onboarding is confirmed, we:
This step ensures we have everything needed to move efficiently into execution.
We execute the project based on the approved scope and timeline. You'll receive:
Once the project is complete:
While each project is unique, here's a general timeline of what to expect when working with SynchroEcom. Timelines vary depending on project scope and client responsiveness.
Onboarding typically takes 5–10 business days, depending on how quickly information and access are provided.
That's completely fine. We'll start with what's available and clearly identify anything missing that could affect timelines or deliverables.
Communication is handled through:
Any requests outside the agreed scope require a written scope update and approval. Timeline and pricing adjustments may apply.
Yes. We provide walkthroughs and basic documentation relevant to your project to ensure you're confident managing your platform after delivery.
Store setup, theme customization, product setup, payment configuration, and launch support.
Yes, Shopify builds are customized to your brand using Shopify best practices.
Yes, we can redesign or optimize existing Shopify stores.
No. We focus on structured setup, optimization, and best practices — not guarantees or risky tactics.
We provide PPC basics, including setup and initial optimization.
Monthly management is optional but recommended for ongoing optimization and performance tracking.
We guide you through every step, clearly communicate progress, and keep the process straightforward from start to finish.
Our streamlined onboarding process ensures a smooth start to our working relationship. Contact us today to begin your journey toward digital success.
👉 Book a Free 30-Minute Discovery CallNo pressure • No obligation • Clear next steps